FAQ’s 2018-02-21T16:46:28+00:00

Some frequently asked questions and answers…

 What are your opening hours?

From Mid-April until October (inclusive), we are open Monday to Sunday 9am to 5pm, including bank holidays. From November until mid-April we do not hire motorcycles, however the office remains open between Monday and Friday from 9am until 5pm daily..

What is the minimum days I can hire a bike for?

Three days is our minimum hire for all BMW, Yamaha and Honda motorbikes. Our minimum rental for Harley Davidson and Indian motorbikes is seven days.

What is the minimum age that I must be to rent from you?

The minimum age for a rental is 25 years. If you are carrying a pillion the minimum age is 30 years of age.

How do we get from Dublin Airport or Dublin City to your rental station in Kill, Co. Kildare?

All our self-guided tour clients will be picked up from the airport or their accommodation provider the morning of their tour, usually 8.30am.

For client’s opting to rent motorbikes bikes only, we offer a collection service (subject to availability) at a cost of €70, again from Dublin Airport or your chosen accommodation. There is also a frequent bus service coming from both the airport and Dublin City and arriving in Kill village, only a 3 minute drive from us. If a client chooses to get a bus to Kill village, we will pick them up free of charge subject to prior arrangement. Arriving by taxi is another option, simply ask your driver to bring you to Celtic Rider in Kill, County Kildare.

Coach to Celtic Rider from Dublin Airport.

To take a coach from Dublin Airport go to the Coach park Zone 16 (just outside arrivals area) and take the ‘Dublin Coach’ to the cinema in Naas. This bus leaves on the hour every half-hour, i.e., 7.30 am, 8am, 8.30 am etc.. Phone us enroute and we will meet you at the bus stop outside the cinema before Naas (second stop). Coming in from Dublin City, take the 126 bus to Kill village, which is only 3 minutes from our premises and we can collect you. Again, this collection is subject to prior arrangement.

Why do you require a damage deposit?

Damage deposits are quite a normal procedure around the world in both motorcycle and car rental companies for obvious reasons. Unfortunately, accidental damage must be repaired to maintain our motorcycles in pristine condition. In the event of an accident where no other vehicle was involved, the total damage deposit is held until proper assessment of damage is completed. We use approved local BMW, Yamaha, Honda, Indian and Harley Davidson dealerships to estimate for repairs and to carry out such repairs. Any balance due back to our clients will be refunded straight after we receive a final invoice. Damage deposits reserved on BMW, Yamaha and Honda motorbikes is €1500 for motorcycles staying in Ireland, and €2500 for motorcycles going abroad. Damage deposits reserved on Indian and Harley Davidson motorbikes is €2000 for motorcycles staying in Ireland, and €3000 for motorcycles going abroad.

What documents do you require to enable me to rent a motorcycle?

We require your driving licence. Our insurance company accepts all valid licence’s from your country of origin. International licences are perfectly acceptable but not required.

Do you have self-guided tour packages which include accommodation and routes? What can I expect if I book a tour?

Yes, when you book a tour we will look after you from start to finish of your trip! We will pick you up from the airport or your hotel, bring you to our rental station where you will sit through our one-hour Safety Orientation Course, followed by a Celtic Rider team member leading you out on your tour for an hour or two.

This safety orientation ride out and classroom course will prepare you for riding in Ireland, and fill you in on our road laws. You will also receive complimentary Celtic Rider hoodies, t-shirts, neck buff’s, badges, embroidery patches and baseball hats! We organize all of your accommodation when you are touring with us, and you will have a Garmin sat-nav set to bring you to your accommodation each day. Your Garmin will be loaded with ‘must-see hotspots’ along your journey, and if you veer off route it will set you back on track again. All of our bikes come with a top-box, and side cases. There should be ample storage for you on the bike, and you can leave your suitcase and luggage bags in our safe storage room.

I am interested in purchasing a gift voucher, do you sell these?

Yes we do, gift vouchers have proven to be quite popular over the last few years. Click Gifts & Vouchers to purchase a gift voucher and Celtic Rider merchandise.

Is B&B or hotel accommodation readily available in Ireland and is it necessary to pre-book for the duration of my trip?

Ireland has long understood the value and importance of tourism, and B&B’s and hotels are found everywhere in Ireland. Accommodation is generally easy to find even when not pre-arranged, although naturally during the peak-season you could be taking a chance. Generally though, there are excellent deals to be had in Irish hotels and the consistent high standard of accommodation is fantastic by international standards. I would advise pre-booking your first evening’s accommodation as this can be a long day and having your destination booked is wise.

Can I take one of your motorcycles to the Isle of Man, UK or Europe?

Yes! Our motorcycles can now be taken throughout Europe.

My friends and I want to organize a group holiday on your motorcycles; can we rent a number of machines from you?

Yes! We would be happy to organise group bookings. Our fleet averages 56 motorcycles for the 2018 season, consisting of BMW, Honda, Yamaha, Indian and Harley Davidson motorcycles.

What protective clothing do you recommend I wear?

It is a legal requirement in Ireland to wear a helmet, so this is the absolute minimum item by law. We have all the relevant protective waterproof motorcycle gear for hire, in all sizes which can be rented from us at a total cost of only €10 per day. This includes all-weather armoured jackets, armoured pants, gloves, boots, and waterproof jackets and pants. We have over 140 complete outfits ranging from XXS to XXXXXXL and boots ranging from UK sizes 3 to 14.  We have something for everybody as we realise from our travels abroad how difficult it can be to bring your own riding gear.

What happens if the rental motorcycle is damaged as a result of an accident involving a third party?

In the event of an accident the Gardaí must be notified as must a Celtic Rider staff member. The damage deposit taken on collection of the motorcycle is used to offset the cost of repairs. If another vehicle is involved and it is established that this vehicle and the driver are the guilty party, the damage deposit will be refunded to you.

What happens if a motorcycle is damaged as a result of an accident in which I am the guilty party?

In the event of an accident, your full damage deposit will be held on the authorised credit card until the final repair invoices are received. Where an accident occurs after which our motorcycle is deemed to be un-roadworthy and which is the fault of the client, the rental contract is immediately terminated with no refund. Clients will be notified by email or phone of cost of repairs and any refund due will be refunded immediately.

Is it permissible for the pillion passenger to drive the motorcycle during the rental period?

Yes, if it is agreed at the time of collection. Once the pillion (rider to be) meets the rider requirements, and a copy of a valid licence is taken, along with rental agreements being signed and attached to the rental documents the pillion passenger can ride the motorcycle.

What can we do with our excess baggage? We will be happy to hold onto your excess baggage at our dedicated Luggage Storage Room. This is free of charge.